Privacy Policy

Our Commitment To You

At Manifold Technologies Inc. (the “Company,” “we,” “us,” “our”), we are dedicated to protecting the privacy of our users, clients, and partners (“you,” “your”). Your trust is paramount, and we take the responsibility of managing your personal and fleet data seriously.

We design our products and services with privacy and security at the forefront, ensuring transparency and ethical data handling at all times.

This Privacy Policy (“Policy”) explains how Manifold collects, uses, stores, and protects your personal and fleet-related data. It also outlines your rights and how you can exercise them.

This Policy applies to information collected via:

  • Manifold's platform (e.g., portal.manifold.autos),
  • APIs, software, and services provided by Manifold,
  • Interactions with our support and sales teams.

“Personal information” refers to any information that can identify you or your organization, as defined by applicable privacy laws.

Your Consent

By using our platform or providing personal information, you consent to the collection and use of your data as described in this Policy. If you withdraw your consent, certain features or services may become unavailable.

Changes to This Policy

We may revise this Policy from time to time. Continued use of our services after any changes constitutes acceptance of the updated Policy.

Collection of Personal Information

Manifold collects data strictly for providing fleet management, risk analysis, and driver safety services. The data we collect includes:

  1. Account Information: Name, email, phone number, company details, and billing information during registration or profile updates.
  2. Telematics Data from TSPs: Data retrieved from your connected telematics provider, such as:
    • Vehicle details (e.g., make, model, VIN)
    • Driver behavior (e.g., braking, speeding, distracted driving)
    • Event-related insights (e.g., hard stops, collisions)
    • Location data and timestamps.
  3. Platform Usage Data: Logs and analytics, such as access times, IP addresses, and interactions with our platform.
  4. Communication Records: Messages or feedback submitted to our support or customer service teams.

Note: We do not collect personal information directly from drivers unless explicitly provided by you or your organization.

Use of Personal Information

We use the data collected to:

  1. Retrieve and display telematics insights for fleet managers and insurance providers.
  2. Generate reports for driver coaching, incident tracking, and fleet safety improvements.
  3. Analyze event patterns and risk factors for predictive safety recommendations.
  4. Provide customer support, process account settings, and manage subscriptions.
  5. Improve our platform functionality, user experience, and product offerings.

Sharing of Personal Information

Manifold does not share your personal or fleet data with Telematics Service Providers (TSPs). We act only as a receiver of data from your TSP connection to provide our services. Your data may only be shared with:

  1. Your Designated Users: Information visible to users assigned by your organization.
  2. Legal Authorities: Only when required to comply with legal or regulatory obligations.

We never sell or rent your data to third parties.

Retention of Personal Information

Manifold retains personal and fleet data only as long as necessary to:

  • Provide requested services.
  • Comply with legal and regulatory obligations.
  • Improve and maintain our platform's capabilities.

When no longer needed, we securely delete or anonymize your data.

Data Security

We employ industry-leading security measures to protect your data, including:

  • Encryption during data transmission and storage.
  • Secure access controls and authentication mechanisms.
  • Regular audits and updates to enhance data security.

Cookies and Analytics

We use cookies to improve your experience and track platform usage. You can manage your cookie preferences via your browser settings.

Cross-Border Data Transfers

Your data may be stored and processed in jurisdictions outside your home country. Manifold ensures all cross-border data transfers comply with applicable privacy regulations.

Your Rights

You have the right to:

  1. Access and review the personal data collected by us.
  2. Request correction or deletion of incorrect or outdated data.
  3. Withdraw consent for specific data processing activities.

To exercise these rights, contact us at support@manifold.autos.

Questions or Concerns

If you have questions about this Policy or our data handling practices, please contact our Privacy Officer at:

Email: support@manifold.autos

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